Open Innovation Share your ideas and innovations with us! We, the library team, foster a culture of active innovation to continually improve and expand the HSG library’s services. We also want to hear from you, our clients, and value your feedback. Physical Open Innovation at the library, 4.11. - 3.12.2021 Since 2015 we are collecting inputs and feedback about our services on the digital Wall of Ideas. After it was filled with many great contributions for several years, we have decided to start the semester on a fresh page. Go to the digital Wall of Ideas We also want to go back to the roots of our Open Innovation concept and over the course of four weeks, from the 8th of November 2021 until the 3rd of December 2021, you will be able to leave us your ideas right in the library. Ever had a brilliant idea on the way to grab a coffee, or use your study break to help to improve the library? Where better to do so, than right in the thick of it in the information area close to the exhibition shelf? There you go! We will moderate all contributions daily and directly - you can recognise us by our purple pen! And ongoing we will document all promising projects or suggestions with our answers as followed. We are looking forward to exciting ideas and on a lively exchange with you! More e-books and literature on IT product management The thematic request has been forwarded to our subject librarians for business economics and IT. If you have specific suggestions for media you want us to acquire, please use our online purchase suggestion form. You can also use it to suggest specific electronic media. We currently have around 250,000 e-books in our collection. Better connectivity during periods of intense usage According to one comment on the flip chart, our WiFi networks is struggling during times of intense usage. Our IT department has reacted and measured connectivity. The upper floor of the library will be fitted with a new access point in the coming weeks. More plug sockets One comment mentions that there are too few plug sockets near the green desks. If one plug socket does not provide you with all the energy you need, we can also lend you a power bank at the circulation desk. Another comment points out a lack of plug sockets near the standing desks on the upper floor. This is also the case for the second row around the gallery. Laying cable is rather tricky in this area, but we are on the case for you, let’s power-up!"! HSG Library Wall of Ideas Our wall of ideas offers a space for suggestions, comments, ideas or feedback on any or all of our services. Take inspiration from the suggestions we have received previously and share your thoughts with us. We will directly reply to your contributions. Open innovation projects Already we were able to implement many suggestions from the Wall of Ideas and from direct feedback from our clients. In the following we will present a short selection of succesful projects. Water fountain We can quench more than your thirst for knowledge. In response to a suggestion of the Wall of Ideas we have installed a drinking fountain in the library, enabling you to easily refill your water bottles. Print from you Laptop To conveniently and easily print from your study desk was a wish from the Wall of Ideas we were able to fulfill. Print2me is our wireless printing service. App / Responsive Design Our clients wanted to be able to eagerly use our digital search tools on their portable devices. Back then it was not yet “responsive design” but an app that was demanded. We did succesfully launch the app. However, in the meantime our regular website has become fully compatible with mobile devices, hence why the app is no longer in use. Notepaper Taking note of a project paper from our students we created our own notepaper with plenty of space for your thoughts and even a few words on current library services. The content is updated monthly and the paper availabls at the circulation desk. This is what we call a win-win situation! Coat hangers With pleasure we have acted upon the suggestion to provide options to hang your coats anf bags near our study spaces. Near the comfortable chairs we have put up a coatrack and we fitted the standing desks with hooks.